Policies
Shipping & Delivery
At Crystal Elements, we work with trusted courier partners to ensure your orders reach you safely and on time.
Dispatch Timelines
Ready-to-ship jewellery is dispatched within 2–3 working days of order confirmation.
Delivery Timelines
Delivery estimates are shown on the product page and at checkout. Timelines may vary depending on your pincode and selected items.
Free shipping on all orders above ₹999
Shipping charges for other orders are calculated based on your delivery location and shown at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link or code via SMS, WhatsApp, or email to stay updated on your delivery status. You can also track orders from your My Account page.
Shipping Charges
Shipping charges are calculated based on your delivery pincode and are shown at the time of checkout. We strive to offer the most competitive rates through our courier partners.
- ✦Orders above ₹999 — FREE shipping
- ✦Other orders — as per delivery location
Delays & Exceptions
While we strive for timely delivery, occasional delays may occur due to weather conditions, courier issues, public holidays, or regional restrictions.
If your address becomes unserviceable, our team will reach out with alternatives or arrange a full refund.